A hospital, a clinic, a laboratory and a pharmacy are priced apart. Each starts with a base plan, each module after that adds a line, hospital beds are charged at a flat rate, and there is no fee per patient. Take most of the modules your kind of practice can run and the module total comes down. Add or drop a module at the start of any month. Build your plan here and we will quote it for your establishment; figures are in Indian rupees and exclude local taxes, and outside India we quote in your currency.
Rates are off the page for now. The plans are being reworked into a base and a set of add-on modules, so pick what you need here and ask us what it costs. Nothing on this page is agreed or offered.
A group can run hospitals and clinics side by side. A patient seen at your clinic and then admitted at your hospital has one history that follows them. The bill stays simple: one invoice for the group, with every site charged at its own tier.
| Site | Billed as | Per month |
|---|---|---|
| Riverside Hospital | Hospital | |
| Riverside Clinic, Old Town | Clinic | |
| Riverside Clinic, Station Road | Clinic | |
| One invoice, before taxes | ||
Hospitals have slow months. A late payment winds things down in stages, with notice at every step, and the care of patients already in your beds carries on throughout.
Everything works. Staff see a notice; admins see the amount due.
No new appointments or registrations. Notes, prescriptions, labs, admissions, emergencies and billing all continue.
Patients already there are looked after, bills go out, records can be read. No new wards or users.
Nothing goes further without a person from our side talking to you first.
Your records are always yours. At every stage an administrator can export every record as a machine-readable file (NDJSON).
A hospital that stops paying is still a hospital with patients in its history. The day the stages above run out, a year begins in which nothing is deleted and everything can be taken away. That year is included. What happens at the end of it is your call, not ours.
It starts when the last stage is reached, not when the first payment was missed, and it starts over if you come back and stop again.
One file with every record in it, a checksum for each scan and report, and a small reader page that opens the lot on any computer with nothing to install.
We destroy what is left and send a signed certificate saying what went and when, so you can show your own auditor.
Custody paid a year ahead: we keep the archive readable for as long as you pay. The rate moves with the cost of living. Cheaper again if we keep only the index.
How long a hospital must keep a record is the hospital's own duty and differs by country and by kind of record. It travels with the copy you take away, so take the copy. What we hold and for how long is set out in the docs.
Every hospital is reached at an address of its own. Patients open one name and your staff open another, and neither shows anybody else's hospital.
We give you yourname.vivanam.com for patients and yourname-staff.vivanam.com for staff, with the security certificate already in place. This is a paid add-on to the plan. Price: [PRICE TO BE SET, per month]. That figure is a placeholder, not an offer.
If your hospital already has a domain, such as care.yourhospital.in, point it at {{product}} and we serve your hospital there. We tell you the records to add at your domain registrar when you sign up.
No. You pay the base plan, the modules you switch on and a monthly rate per bed. Registering more patients, or seeing more of them, never changes the bill. The one thing that grows on its own is the files a record carries, and every plan includes a storage allowance before any of that is charged.
No. They are temporary estimates and nothing is agreed. They show how the bill is put together, not what it will come to.
No. A hospital is the whole complex, so the pharmacy, lab, outpatient department and wards inside it are one site on one tier. A clinic or lab elsewhere in the group is its own site.
The prices shown are in Indian rupees and exclude local taxes. Hospitals outside India are quoted in their own currency.
They stay. Switching a module off stops new work in it, and the records it already made remain in the patient's history. The docs list what each module keeps.
Over years, yes. Wages, electricity and disks all cost more each year and we would rather say so than pretend otherwise. Any change is told to you before the bill it appears on, and a year paid in advance is held at the rate you paid.
Yes. A year paid up front costs eleven months and holds that rate for the whole year.
Nothing is deleted for a year, and in that year you can take everything away in one file with a reader that opens it. After that we either destroy it and send you a signed certificate, or keep holding it for a yearly fee. The section above sets out the whole of it.
Yes. Add or drop a module at the start of any month. The owner flips the switch in the staff workspace and the next bill follows.
The docs cover the first afternoon of setup, who can see what, where your records are kept and what each module keeps when it is off.